Return Policy

To ensure that your purchase is perfect, we offer a 30-day money back guarantee on all products purchased from iboxzen.shop. If you need to return your order for any reason, we are happy to provide you with an exchange or full refund to your original payment method. 

All products must be returned in brand new, unused, and undamaged condition. You are required to pay for the return shipping, but there won’t be a restocking fee. 

To start a return please email kandy@iboxzen.com  and include your name and invoice number.